Frequently Asked Questions

Can a watch box be personalized?
Most of our watch boxes and watches can be engraved with initials, a name, or a short message. Check the product page for available engraving options.
Should I buy the watch and box together or separately?
Either works. If the groomsman already owns a watch, gifting just the box still reads as a complete, thoughtful gift.
What material watch box should I choose?
Wood feels classic and rustic, leather feels more modern and travels better, and carbon fiber suits a groomsman who's more into cars and tech than tradition.
How far in advance should I order for a wedding date?
Order early enough to allow time for engraving and any exchanges, especially if the box is being personalized with the wedding date.
How long does delivery take?

Most orders ship out of our Connecticut office within 1 to 3 business days. From there, delivery time depends on where you're located.

Customers closer to the Northeast typically receive their orders faster, while those further away can expect a few extra days in transit.

What is your return policy?

We want you to love your purchase. If something isn't right, reach out to us within 30 days of your order and we'll do everything we can to make it right.

Because personalized items are made specifically for you, we're unable to accept returns or exchanges on customized orders. However, if we make an error on your personalization, we will replace the item at no cost to you, no questions asked.

For non-personalized items, we're happy to accept returns within 30 days as long as the item is unused and in its original packaging.