Frequently Asked Questions

What can I engrave on a groomsmen watch?
Most watches engrave on the caseback, which fits his name, initials, your wedding date, or a short line like a role or inside phrase. The Timekeeper Personalized Groomsmen Watch and the Woody Groomsmen Watch both carry a clean engraved back. Keep it short and personal, since the caseback is a small space built for a few meaningful words.
Should I get each groomsman the same watch or different ones?
Most grooms order the same style for every guy with a different name on each caseback. They match in the wedding photos and still feel personal on the wrist. If you want one standout for your best man, pair his watch with a box or cufflinks set like the Timber Watch & Cufflinks Set.
Wood watch or metal watch for groomsmen?
Wood watches like the Woody Groomsmen Watch and the Personalized Sandalwood Wooden Watch feel warm and one of a kind, since no two grains match. Metal faces like the Elegant Engraved Watch read sharper with a suit. Match the watch to how the guy actually dresses day to day.
How far ahead of the wedding should I order?
Watches ship in 1 to 2 business days, so you have room, but order two to three weeks out to be safe. That leaves time for delivery and for a group reveal at the rehearsal dinner or the morning of the wedding without any last minute rush.
Do these come in a gift box or do I need to wrap them?
Several options arrive ready to give. The After Hours Groomsmen Gift Box and the Sentimental Watch and Box pair the watch with a keepsake box, so there is nothing left to wrap. A single engraved watch makes a strong gift on its own as well.
How long does delivery take?

Most orders ship out of our Connecticut office within 1 to 3 business days. From there, delivery time depends on where you're located.

Customers closer to the Northeast typically receive their orders faster, while those further away can expect a few extra days in transit.

What is your return policy?

We want you to love your purchase. If something isn't right, reach out to us within 30 days of your order and we'll do everything we can to make it right.

Because personalized items are made specifically for you, we're unable to accept returns or exchanges on customized orders. However, if we make an error on your personalization, we will replace the item at no cost to you, no questions asked.

For non-personalized items, we're happy to accept returns within 30 days as long as the item is unused and in its original packaging.