Frequently Asked Questions

Can I personalize each groomsman's cigar gift with a different name?
Yes. Every piece is engraved individually, so each guy gets his own name or initials. Just add each name at checkout when you order a set of lighters, cases, or whiskey glasses. It is how a party of five ends up with five gifts that each feel personal rather than one bulk order.
What can I have engraved on a cigar case, lighter, or humidor?
His name, his initials, his role in the wedding, or your wedding date all work and are free. On a piece like the [[Personalized Fine Cigar Humidor||https://www.groovygroomsmengifts.com/products/personalized-cigar-humidor]] a name over a future date such as 10/16/2027 keeps the gift tied to your day for years. Keep it short and it reads clean on the engraving.
Do these cigar gifts come with cigars included?
The cases, humidors, and lighters are sold ready for his own sticks, which most cigar guys prefer. If you want a gift that arrives looking full, go with a set like the [[Ultimate Cigar Gift Crate||https://www.groovygroomsmengifts.com/products/ultimate-cigar-gift-basket]] or the [[Smoke Club Deluxe Cigar Gift Set||https://www.groovygroomsmengifts.com/products/deluxe-cigar-gift-set]], built to present as a complete gift.
Which cigar gift is best for the best man versus the rest of the party?
For the best man, go bigger with a travel humidor set like the [[Traveler's Cigar Trove Gift Set||https://www.groovygroomsmengifts.com/products/travelers-cigar-trove]]. For the rest of the party, matched engraved lighters or cases like the [[Stogies To Go Cigar Case||https://www.groovygroomsmengifts.com/products/personalized-cigar-carrying-case]] keep everyone personal without stretching the budget.
Will these be ready in time if my wedding is close?
Most orders ship in 1 to 2 business days even with the free engraving, so a close wedding is usually fine. We still suggest ordering a week or two out so it is in hand before the rehearsal. If you are tight on time, a single engraved case or lighter turns around fastest.
How long does delivery take?

Most orders ship out of our Connecticut office within 1 to 3 business days. From there, delivery time depends on where you're located.

Customers closer to the Northeast typically receive their orders faster, while those further away can expect a few extra days in transit.

What is your return policy?

We want you to love your purchase. If something isn't right, reach out to us within 30 days of your order and we'll do everything we can to make it right.

Because personalized items are made specifically for you, we're unable to accept returns or exchanges on customized orders. However, if we make an error on your personalization, we will replace the item at no cost to you, no questions asked.

For non-personalized items, we're happy to accept returns within 30 days as long as the item is unused and in its original packaging.